Moody Country House Landscape MagSafe Samsung Galaxy Case

Returns Policy

30-Day Return Window (Regular Items Only) For non-customized, regular items, you have 30 days from the date your order is delivered to request a return or exchange.Additionally You are responsible for the shipping costs incurred from returning items.After 30 days, unfortunately we cannot offer a refund or exchange. Eligibility To be eligible for a return, your regular item must be: In the same condition you received it — unworn, unused, and undamaged In its original packaging Items that show signs of use, scratches, or damage caused by the customer are not eligible for return.

Custom & Personalized Items Custom or personalized items — including cases with custom text, names, photos, or unique designs created at your request — are made just for you. Because of this, custom items cannot be returned or refunded unless they arrive defective or damaged.

Canceling a Custom Order Once a custom order is placed, production begins quickly. Here's how cancellations work: Within 24 hours of placing your order: You may cancel your custom order for a full refund. Just email us at support@klovercase.com with your order number. After 24 hours: We evaluate cancellation requests on a case-by-case basis. If production has already begun, we may not be able to approve the cancellation. We'll respond within 1 business day to let you know the status of your request. We encourage you to double-check all custom details (spelling, photos, color choices) before submitting your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.